or browse by category
At Ask.Video, customer service and support is a primary focus!
We respond to ALL support requests within 24-hours during our regular business hours.
These are: 9am - 5pm PST, Monday to Friday (excluding holidays).
How can we help you?
If you have not received a response from us in 24 hours, please check your SPAM or JUNK filter mail folder, our response may have ended up there. Your personal information will never be sold or abused. See our
Frequently Asked Questions
How Do I Reset My Password?
Do I have to wait for all my tutorials to download before I can begin watching them?
Can I make a DVD to play in my DVD-player?
What's the difference between a Library Pass and HD Downloads?
How do I get invoices for my payments?
How do I change my password?
How do I change my username?
I cannot use the macProVideo player on iOS 11. What should I do?
to see if your question has already been answered.
How are we doing?
We'd love your thoughts, feedback and questions regarding our new site. All feedback is appreciated!
We do not respond to this form! If you need support, please visit our
Thank you for your input!
Your message has been successfully sent
Don't Know Where To Start?
Ask A Course Advisor
Copy the link below and paste it into an email, forum, or Facebook to share this with your friends.
Make money when you share our links
Become an Ask.Video Affiliate!
The current affiliate rate is: 50%
Classes Start Next Week!
Live 8-week Online Certification Classes for:
Logic Pro X